Brown Shipley is a trading name of Brown Shipley & Co Limited, which
is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. FCA registration number 124548.The Financial Conduct Authority Register can be accessed at http://www.fsa.gov.uk/register/home.do
How to Make a Complaint
Brown Shipley is committed to providing the highest level of customer service. However, if for any reason you are not entirely satisfied with any aspect of our service, please call or e mail Bill Dunn on 0161 214 6500, email@example.com . A copy of our complaints procedure is available for download on this page.
Financial Services Compensation Scheme
Brown Shipley is a member of the Financial Services Compensation Scheme
(FSCS). The FSCS can pay compensation to depositors if a bank is unable to meet its financial obligations. Most depositors and investors - including most individuals and small businesses - are covered by the scheme.
Your eligible deposits with Brown Shipley are protected up to £85,000 by the Financial Services Compensation Scheme, the UK’s deposit protection scheme. Any deposits you hold above this amount are not covered. For joint accounts each account holder is treated as having a claim in respect of their share, so two eligible depositors with a joint account could claim up to a maximum of £85,000 each (making a total of £170,000). The £85,000 limit relates to the combined amount in all the eligible depositor's accounts with the bank, including their share of any joint accounts.
For investments, the Compensation Scheme currently covers the first £50,000 per person per claim. For joint investments both partners would be eligible to receive up to a total of £50,000 each. The right to claim under this scheme will only arise if you qualify as an eligible investor for the purpose of this scheme.
Further information can be obtained from the Financial Conduct Authority or the Financial Services Compensation Scheme.